Dion Hinchcliffe recently wrote a great article on ZD Net that looks at the connection of a company's online community manager and their success with enterprise 2.0. Even though many companies are having a hard time placing these things into the right flow charts and organizational processes, Hinchcliffe has seen a definite correlation between organized Enterprise 2.0 and online community management. See a chart he included in the article below, and read the full article here.
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- Enterprise 2.0 and Community management
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