IT Managers Must Listen to Honest Feedback in Order to Succeed

According to this article in CIO.com communication between teams and honest feedback from managers and employees is essential in order to successfully run an IT team. It might be tough to get feedback from customers in businesses, but meaningful feedback from managers should not be tough to get, especially since it is vital to your job.

When is the last time you received important feedback from one of your IT teams? How did it affect the project?