Implementing Wikis can be Difficult

In a recent blog at CMS Wire, they discuss a new report released by J Boyle called Wiki in the Enterprise: A challenging new way of working.

This report focuses on the best way for a company to implement a wiki system into their enterprise. With information spread out across so many sources including multiple applications, computers and with individual employees themselves; it’s vital to bring all of this information together into one central location. A wiki can be used to funnel all of this information into one spot, easily accessible and searchable. The report found these the reasons that companies implemented wikis into their organization:

• Developing ownership of information
• Share knowledge locked inside the head of the “experts”
• Easy way to share and find information
• Store information that is asked often
• Cheaper to train to use then, say, an enterprise content management system
• Cheaper than a CMS

As the report shows, many times, companies set out with good intentions, but fail to realize some of the best practices. Many companies have difficulties adjusting to an open system, leaving them puzzled as to how best implement this system where everything is collaboratively collected into one location.

Attivio: The Latest in Enterprise Search

ZDNet does a good job on their review of Attivio’s latest enterprise search application Active Intelligence Engine, or AIE. AIE is able to effectively find specific information through structured and unstructured content through precision SQL querying.

So what’s so special about this feat since the enterprise already offers many search applications? Dennis Howlett brings up the notion that Google itself can not perform such complex and calculated queries based on commonalities. Even though Google is a popular enterprise search favorite, it is not able to effectively sort between enterprise applications, databases, email, documents, and other content management systems.

Hands up, even in it’s beginning stages, it looks like Attivio already has an advantage in enterprise search. With pricing ranging from $2,000 to $50,000 a month depending on system configurations, it looks as if it might give Google a run for its money.