Wednesday, September 17, 2008

Enterprise Email is Interesting Again

Early this morning I came across this post from the Collaboration and Content Strategies Blog in which Bill Pray lists 5 reasons why the email market and enterprise messaging is getting interesting again. Here’s a summary of the reasons:

  1. Choice – Microsoft and IBM had long dominated this market, but Google, Zimbra, Yahoo!, Cisco, Oracle, and Novell are all playing catch-up to these industry giants. Greater choice will foster more innovation and lower prices.
  2. SaaS – Google, Yahoo!, and Cisco are all software as a service offerings for email, and that keeps them interesting. Microsoft and IBM should soon be unveiling something similar to compete with these three companies.
  3. Social Software – Social media and software is making email more interesting by providing new ways to collaborate within bigger platforms and networks.
  4. Mashups – There are several solutions out there that serves as email aggregators: Zenbe, Orgoo, and Fuser are just a small list of solutions that offer this feature.
  5. Legal Decisions – Courts are still deciding and defining the legal status of email used within the enterprise between users. Courts will continue to add complexity to email usage.

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