This latest post on CIO discusses how IBM's Daniel Rabbitt believes that "with the right provider, a medium-sized business can enjoy the same service levels as a Fortune 500 company, without the costs of building and maintaining an in-house solution."
According to research from Nemertes Research's 2009 Spring Benchmark 60 percent of participants are planning on increasing their managed services in 2009 and beyond. Some of the reasoning behind this is falling budgets, lack of specialized expertise, shrinking staff, and a bigger demand to support more complex applications.
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