The Possibility of Enterprise Collaboration

I found this post today on the “Be the Voice Blog” that has a podcast featuring Oliver Marks. The topic was “Is enterprise collaboration an oxymoron?” The author summarizes these main takeaways.

Summary (Oliver Marks):

- Competitive enterprises fight collaboration. People don’t like each other and they’re competing for funding for their divisions.

- An open internal and external editorial environment is necessary.

- C-level people aren’t reading blogs, but the people they trust are.

- Collaboration projects die because they don’t get the funding or credibility of the organization.

For the full article including a complete description, and to hear the podcast, click here! I hope you enjoy.

GE Understands Enterprise 2.0

Support Central is the heart of GE’s global business. It is available in 20 languages, has 25 million hits a day, supports over 50,000 communities and over 100,000 experts are on the site daily to manage information and answer questions. Oliver Marks takes an in depth look at their system and how it works in a recent post on Collaboration 2.0.

Using the new tools for Enterprise 2.0, GE has created a way to digitize their documents and internal processes. The complete system is protected by a firewall, but there is 30,000 external users who can log on to the site and access the Support Central system. GE hosts its own internal cloud to support this impressive enterprise system. In addition to all of the processes available to GE throughout the world, they also offer a way to make mashups at the click of a button and a professional networking system that provides a way to instantly find the experts. Also in the works is a program to collaborate on online shared documents.