Enterprise 2.0 and Community management

Dion Hinchcliffe recently wrote a great article on ZD Net that looks at the connection of a company's online community manager and their success with enterprise 2.0. Even though many companies are having a hard time placing these things into the right flow charts and organizational processes, Hinchcliffe has seen a definite correlation between organized Enterprise 2.0 and online community management. See a chart he included in the article below, and read the full article here.

5 Basic Reaons Why Enterprise 2.0 Projects Fail

Michael Krigsman recently posted on ZDNet that organizations can follow a simple guideline in order to avoid enterprise 2.0 failure. Here's a quick recap of his 5 points.

1.What’s in it for me’. Not just ‘What’s in it for us’ - Most failures occur at the initial planning phase where the typical business focus is on organization benefits and personal incentives. An example of this is how a sales rep would act in an online community as opposed to an engineer who would want to collaborate, learn, and share information.

2.Social software plays an important but limited role towards Enterprise 2.0 design - Another big stepping stone is premature technology selection. It's best to think of the performance objectives you're trying to affect and then deciding whether a best of breed solution is best of if you can stick with a general purpose platform.

3.Fix the True Break points in Your Organization - You must carefully think through inputs and outputs of enterprise 2.0 design before deploying anything.

4.Figure out the Optimal Ownership Structure - It can be quite confusing to figure out for this broad functional set in the enterprise. Do this instead, identify which benefits most closely support your performance objectives. This should help you figure out the right home for it in the enterprise.

5.There’s Metrics and then there’s Performance Goals - Explain to superiors that metrics for new media is different. You should measure your business based on conversations, engagement, affinity, frequency of sharing, and other such points.

Do you have any more reasons to add to this list?

FriendFeed testing enterprise friendly function

At ZD Net, they talk about the new beta project FriendFeed started using this week. This new feature will allow new notes to be updated in real time.

The real-time feature is continually connected to FriendFeed’s servers, so that when a person posts an update in main stream or room it updates automatically in, well, real-time. It’s a bit like a chat room except it still aggregates some interesting content such as likes and comments, but it does omit the much-loved threaded conversations.

Read more here. Do you think you could use this in your quest to adapt Enterprise 2.0?

Enterprise 2.0 could be the answers in today's stumbling economy

Recently at ZD Net, they emphasized the importance of Enterprise 2.0 tools in the volatile economy we are experiencing today. These tools an extra edge for companies that are capital-conscious.

This next generation of companywide synergy between agile systems will be key to a coherent management structure that considers enterprise 2.0 applications to be at the heart of global business efficiency rather than just multiple support tool adjuncts on the periphery.

Do you think your company will begin to depend on these tools? Which tools in specific?

Winner of DemoJam: Enterprise Wide Spell Checking

In Las Vegas this week,SAP hosted their version of American Idol.Encouraging techies to come up with applications to suite the enterprise, seven applications made it to Las Vegas. They were:

- CN Track Inspection System: Canadian National Railways
- Improve SAP Data Quality Using Web-Based User Interfaces with Workflow Approvals and Posting: BackOffice Associates, LLC
- Enterprise-Wide Spell Checking: SAP
- ESME: Enterprise Social Messaging Experiment: Siemens SIS
- Consuming Web Services Using XML Over HTTP: Apple
- ABAP Ninja: Panaya
- iPhone-ize your SAP Data: Xact Soft

In the end, after the fanfare and festivities, Enterprise Wide Spell Checking by SAP won out. For more indepth coverage on the contest, check out ZD Net.