Tuesday, July 29, 2008

Tips for Improving Collaboration Within the Enterprise

Peter Burris, a principle analyst for Forrester research reveals some useful tips in this article regarding Web 2.0 technologies in the workplace to foster collaboration. As he points out many businesses understand the need for these technologies in the new enterprise 2.0 workplace, but sill have little understanding of how to execute. Below are five tips that he recommends:

  1. Trust matters: The key to collaborative applications is to keep providing information regarding the status of participants.
  2. Encourage simple methods: Technology implementation is never automatic, but successfully applications of collaboration technologies inevitably start with a well-articulated set of simple objectives
  3. Let change bubble up: The most successful principles for collaboration system design, implementation and operation have emerged from highly decentralized systems.
  4. Intercept and guide: “Radical maintenance”, which involves overhauling a system without disrupting it, is a critical competence for any Web 2.0 technology specialist – and must be mastered by IT professionals.
  5. Leave your systems open: An open approach affords greater flexibility in use and agility in implementation

Do you have any tips that could be added to this list?

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