Of those who have increased the use of Web 2.0 tools in their companies, 71% of those surveyed cited that they’ve started using Web 2.0 tools because of the increased and improved collaboration and communication between their staff. In addition, 46% of the users cited increased collaboration and communication with their consumers.
What are the most used tools according to this study? It’s still the common ones we’ve been addressing here at E3, which are: blogs (49% usage), wikis (48% usage), and in third place are the RSS feeds (at 43% usage). Falling farther behind was social networking, as there is a 27% usage rage.
Security concerns rank as one of the biggest problems with implementing Web 2.0 tools, as 41% of managers are worried about the security risk that the tools can bring in. The other major concern among managers was the tools would result in the leaking of sensitive information, 35% of those surveyed were concerned about that.
Innovation is another concern for those participating in the implementation process. The article takes time to point out that many of these applications can be put together quickly, and often times without the knowledge of IT. This can create issues as the tools are not fully integrated within the IT environment and increase IT managements concerns for security.
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